Frequently asked questions

Send us the make, model and a short description of the fault using the contact form or phone. We'll assess repair options and send a price and timeframe before you decide.

Computer diagnostics are free if you then have the repair done with us. Hi-fi and amplifier diagnostics start at DKK 395 and are deducted from the repair. Always agree any diagnostic fee in advance.

Many screen and battery repairs can be completed the same day when the part is available. Liquid damage, board-level work and special-order parts often take longer.

Yes. Contact us before visiting so we can check whether the required part is available and arrange drop-off.

We use original parts where practical and available. Otherwise, we use quality-tested alternatives. We'll tell you which part type and price before you approve the repair.

Data is normally retained during standard screen or battery work. Software or logic-board faults can risk data loss. Back up your device before drop-off; we'll explain any additional risk for your repair.

iPhone screen replacements come with a 24-month warranty against factory defects in the screen. It does not cover new damage such as drops, pressure or liquid, and it does not limit your statutory rights, including the right to claim on a repair for up to 3 years.

We can assess liquid-damaged devices, but the outcome depends on the extent of the damage and corrosion. Turn the device off, do not charge it, and contact us to arrange diagnostics.

We work on iPhones and other smartphones, Mac and Windows computers, iPads and Android tablets, plus hi-fi, amplifiers, speakers and DJ equipment.

We won't proceed with a repair without your approval of the price and work. If diagnostics carry a fee, we'll tell you before starting.