Repair and service terms
Read the terms for quotes, price approval, drop-off, repairs, payment and warranty at 3TechRepair. Draft with business details to complete before publication.
Working draft: complete the marked business details, processes and dates and have the terms checked before publication.
1. Business details
Repairer: 3TechRepair [insert legal entity name], CVR [insert registration number], Robert Jacobsens Vej 8, 1. mf., 2300 København S, [insert email] and +45 71 84 77 66. Complete and verify these details before publishing.
2. Quote and approval
A repair agreement is made when the customer approves the specified work and stated price or agreed pricing basis. Indicative website prices are not a quote for a particular device. Any work beyond the approved scope requires fresh approval.
3. Diagnostics and price
Any diagnostic or inspection fee is disclosed and agreed before work begins. If the fault or required parts differ from the initial assessment, we contact the customer with an updated price and timeframe before continuing.
4. Drop-off and data
Customers should back up their device, remove SIM and memory cards, and tell us about prior repairs, liquid or impact damage. We access data only when necessary and agreed for the specific service. [Complete the actual process for passcodes and data handling.]
5. Timeframe and collection
Time estimates are not guaranteed dates unless expressly agreed. We contact the customer when the repair is complete or if there is a delay. [Set and insert a reasonable process for devices that are not collected.]
6. Payment
Price, payment methods and any fees are disclosed before approval. Payment is due on collection unless agreed otherwise. The customer receives an itemised receipt or invoice.
7. Warranty and claims
3TechRepair gives a 24-month warranty on iPhone screen replacements, starting on the collection date. It covers factory defects in the fitted screen, such as touch faults, dead or stuck pixels, colour faults and backlight faults. It does not cover new damage, including drops, pressure, impact or liquid after the repair. Show your receipt, contact us and let us inspect the fault. The warranty is in addition to the consumer's statutory rights, including the right to claim on a repair for up to 3 years, and does not limit them.
8. Cancellation and complaints
Agreements are made through a specific quote and approval. Any statutory consumer rights apply regardless of these terms. Send complaints to [insert email/postal address]. [Add the company-approved complaint process and any relevant complaint bodies before publication.]
9. Governing law
These terms are subject to Danish law and mandatory consumer rules. Mandatory applicable law prevails in case of conflict.
10. Updated
[Insert approval and last-updated date.]